I’m a big fan of these things, but this one has added appeal. I can’t really improve on the words written in this article on Computerworld:

In its relatively short life, the World Wide Web has already made many of our most mundane, tedious tasks quicker and easier to perform. But there are still a surprising number of activities — from helping us buy concert tickets to protecting our privacy — that, for one reason or another, the Web still can’t get right, stirring the ire of even the most patient users.

Ranking number one and two are privacy policies and online forms, something that I’m sure we’ve all struggled with, but everything from buying event tickets to complaints about Web 2.0 gets hit in this article. A nice Friday read for everyone.

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